Providing Consultation and Audit Services to Rehab Providers,

Auditing Firms and Provider Legal Counsel

 

Carole Galletta, PT, MPH and Sandra McCuen, PT are recognized in the rehabilitation community for their reimbursement and compliance expertise. They have provided consultation to private practitioners, facility administrators, hospital management, CPA firms, attorneys, and regulatory enforcement agencies.  Both Sandy and Carole have extensive experience as clinicians, practice owners, educators and consultants.

Our Services:

·        Consultation

·        Compliance Plan Development, Review and Support

·        Chart Review – Auditing Firms and Legal Counsel

·        Chart Review – Providers

·        Ongoing Regulatory Updates

·        Policy and Procedure Review

·        Staff Training

·        Strategy development for Improving Rehab Reimbursement

 


How to Contact Us:

Carole Galletta

9678 Buckingham Dr.

Allison Park, PA 15101

(412) 266-8717
galletta@rehabcompliance.com

Sandy McCuen

409 Evergreen Road

New Cumberland, PA 17070

(717) 623-6135
mccuen@rehabcompliance.com

 


Consultation:

Galletta McCuen RCC is sensitive to the hectic schedules and demands of today’s health care system. We take a flexible approach to meeting your needs and can provide consultation in person, by telephone, or via other mutually accessible electronic means. Be assured that we are keenly aware of the sensitive, proprietary and confidential nature of the information you share with us. Your information will be handled with the utmost integrity and in compliance with HIPAA regulations.

Chart Review:  

For providers…Complying with the chart review mandates of your corporate compliance program can be difficult to handle internally. Galletta McCuen RCC can provide an external, objective source of rehabilitation chart auditing using criteria that track elements required by Medicare and other key payers.

Chart Review:

For Auditing firms and Legal Counsel…allows development of a confidential work product for your rehabilitation clients, tapping into the expertise of Galletta McCuen RCC

Staff Training:

On-site training for clinical and support staff is an efficient way to educate your entire staff and comply with employee education elements of your compliance program. Programs are available in the following topic areas, and additional training can be customized to your specific needs.

*       Documentation strategies that support medical necessity and minimize insurance denials

*       Learning the “language” of CPT coding

*       ICD-9 code selection…what your clinicians and billing personnel need to know.

*       Beyond basic coding...Modifiers and CCI edits

Ongoing Regulatory Update: 

Galletta McCuen RCC can assist you in identifying and tracking the resources available to stay on top of regulatory changes that impact rehab reimbursement in several areas including

*       Medicare regulations

*       PA Workers’ Compensation (Act 44)

*       PA Auto Insurance (Act 6)

*       HIPAA Compliance

*       Professional licensure

Strategies for improving reimbursement:  

Are you familiar with the recourse you have when insurers delay or deny payment?   There are many sources of insurance denials including technical omissions of your billing staff, insufficient documentation by clinical professionals to support medical necessity, and restrictive policies of the payer, to name a few. Galletta McCuen RCC can help you to identify problem areas and implement strategies to improve reimbursement.

Compliance Plan Development, Review and Support:

If your Compliance Program is sitting on the shelf collecting dust, or if you don’t have a Compliance Program at all, there may be critical elements in your internal processes that are left unmonitored and are leading to inefficiencies and possible regulatory violations. Galletta McCuen RCC can guide you through development of policies for the seven critical elements of a Compliance Program. 

Policy and Procedure Review:  

Do your internal billing processes facilitate efficient reimbursement and minimize the need to re-submit claims? Galletta McCuen RCC can assist in development or revision of billing policies and procedures.